Effective Date: January 1, 2026
VelumaCraft (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
1. Information We Collect
When you visit our website or place an order, we may collect:
Personal Information
- Full name
- Shipping and billing address
- Email address
- Phone number
- Order details
Payment Information
Payments are securely processed through third-party providers such as Stripe.
We do not store your full credit card details on our servers.
Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about your purchase
- Provide customer support
- Improve our website and services
- Prevent fraud and enhance security
We do not sell or rent your personal information to third parties.
3. Cookies & Tracking Technologies
We use cookies to:
- Remember items in your cart
- Improve website performance
- Analyze traffic and visitor behavior
You can disable cookies in your browser settings, but some features of the website may not function properly.
4. Third-Party Services
We may use trusted third-party services for:
- Payment processing (e.g., Stripe)
- Shipping services
- Website analytics (e.g., Google Analytics)
These providers only receive information necessary to perform their services and are required to protect your data.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data.
Our website uses SSL encryption to ensure secure transmission of information.
While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
If you are located in the United States or other regions with applicable privacy laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of certain communications
To make a request, please contact us at:
hello@velumacraft.com
7. Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy, please contact:
VelumaCraft
Email: hello@velumacraft.com